Terms & Conditions
These terms and conditions apply to all programs and websites operated by UCode, Inc. (“UCode”) including but not limited to UCode memberships, UCode camps, UCode workshops, UCode classes, and [email protected] (online).
RELEASE FROM LIABILITY
The participant has permission to engage in all UCode activities. The parent/guardian will be financially responsible for any medical attention needed during sessions or resulting from any injury received. The parent/guardian shall provide the sole insurance coverage for any medical treatment.
The parent/guardian agrees to release any records necessary for insurance purposes, with the understanding that every attempt will be made to contact the parent/guardian, or the emergency contact(s), before taking this action. The parent/guardian gives permission to UCode to arrange necessary related emergency transportation for the participant.
I HEREBY WAIVE AND RELEASE UCODE, ITS OWNERS, AGENTS, PARTNERS, FACILITY PROVIDERS, AND EMPLOYEES FROM LIABILITY FOR ANY INJURY OR ILLNESS INCURRED WHILE AT A UCODE CENTER, WORKSHOP, CAMP, OR EVENT, RESULTING FROM ORDINARY NEGLIGENCE. I UNDERSTAND THAT THERE IS RISK OF INJURY TO THE PARTICIPANT AS A RESULT OF UCODE ACTIVITIES, AND KNOWINGLY AND VOLUNTARILY ASSUME ALL RISK OF SUCH INJURY. HOWEVER, I UNDERSTAND THAT I AM NOT RELEASING UCODE, ITS OWNERS, AGENTS, PARTNERS, FACILITY PROVIDERS, AND EMPLOYEES FROM GROSS NEGLIGENCE, RECKLESS CONDUCT OR INTENTIONALLY TORTIOUS CONDUCT. TO THE EXTENT THIS RELEASE CONFLICTS WITH STATE/PROVINCIAL LAW GOVERNING RELEASES, THIS RELEASE IS TO BE GIVEN THE FULLEST FORCE AND EFFECT PERMITTED UNDER STATE OR PROVINCIAL LAW. IF THIS RELEASE IS DETERMINED TO BE INVALID UNDER THE LAWS OF THE GOVERNING STATE OR PROVINCE, THEN THIS RELEASE SHALL BE STRICKEN FROM THIS CONTRACT, BUT ALL OTHER TERMS AND CONDITIONS OF THIS AGREEMENT SHALL REMAIN IN FULL FORCE AND EFFECT.
STATEMENT OF CONSENT / ARBITRATION CLAUSE
By authorizing the participant to attend UCode programs, the parent/guardian must agree to the statement of consent and the participant code of conduct. The information we collect is CONFIDENTIAL and is used to aid our staff, the administrators and instructors in assessing crucial information regarding the participant.
Upon registration, you will need to submit information to UCode about the participant including allergies, illnesses, medications, dietary restrictions, immunizations, emergency contact information, gender and date of birth. We ask for a Primary Contact Person in case of emergency (in addition to a Secondary Contact Person) and information concerning these parties—such as name of contacts, phone numbers, email, and address. This information is to be filled out by the Parent/Guardian. If you have any questions, please contact us at 424-282-4800.
If your participant should need to be restricted from any activity, you will need to inform us with the specifics. You further certify that he/she is in good health and able to participate in the program activities. You authorize the staff to attend to health problems or injuries your son/daughter/ward may incur while attending UCode. You acknowledge that you are responsible for medical expenses due to your son/daughter/ward’s illness or injury.
You will also be asked to identify any medical condition or history that would require special attention. You will need to certify that the named participant is physically able to participate in all activities, including sports, games, computer instruction, and that you know of no restrictions, physical impairments, or any other factors, which in any manner may limit his/her participation in such a program.
ALLERGIES/DRUG REACTIONS AND MANAGEMENT OF REACTIONS INCLUDING NUTS
You will be asked to chronicle any known allergies. You will be asked if the participant is bringing an EPIPEN to UCode. If so, you will be asked to verify the prescription and bring 2 (two) EPIPENS to UCode; one for staff and one for your participant to carry on their person. We cannot admit your participant without 2 (two) EPIPENS; this is for your child’s safety. You may be asked for immunization information. You will need to verify that the health history you are providing is correct and complete, and that the participant has permission to engage in all activities except as noted. Participants will need to self-administer injections under observation of our staff.
You will be asked to enter all known illnesses or conditions which the participant has or has had including illness, allergies, and drug reactions. You will be asked to fill out a list of prescribed medications your son/daughter/ward MUST take while attending UCode. You acknowledge that the medicine and/or vitamins are to be in the possession of the administrator, delivered to the administrator in original containers that identify, in English, the prescribing physician (if a prescription drug), the name of the medication, the dosage, any side effect, and the frequency of administration, and will be dispensed as instructed by you. Exception: INHALERS AND DIABETIC TESTING KITS.All medication brought MUST match what is listed in the participant’s online account. Any discrepancies may result in long delays at checkin and may require the cancellation of the session, without a refund. Our staff needs your full cooperation. Thank you for understanding. You also understand that no one at UCode is authorized to give any participant overthecounter medication without written permission. In most cases, our personnel are not professional nurses or doctors, and have not been trained in medicine. Our personnel have, however, been trained in our medication administration procedures.
You understand that if your participant is taking medication, all medications must be brought to UCode in the original container. The original container must identify (in English) the prescribing physician (if a prescription drug), the name of the medication, the dosage, any side effect, and the frequency of administration. Participants needing injections (insulin, hormones, etc.) will need to self administer the medication under observation of our staff. UCode staff is not trained in this area. Upon arrival at camp, all medication must be placed in the care of our Camp Director/Health & Safety Coordinator. Medication brought to UCode MUST match what is listed in the participant’s online account. Our staff will only administer the dosage as listed on the container. Please provide a physician’s note if your participant’s dosage differs from what is listed. You understand that any discrepancies may result in long delays at check-in and may require the cancellation of the session, without a refund. Please refrain from bringing nonessential vitamins and/or supplements to camp. Our camp staff kindly appreciates your full cooperation. You understand that it is the responsibility of all parents/guardians to retrieve their participant’s medication from the camp staff at the end of the session
If medication is not picked up within seven days, all medication(s) that are still left behind after that grace period will be disposed of at the end of each session. Should UCode dispose of any medication pursuant to this policy, UCode shall not be responsible for any damages or liabilities related in any way to such medication, including, but not limited to, replacement cost of the medication and any damages resulting from participant’s failure to administer such medication. UCode, by law, is not allowed to mail medication, so please be sure to retrieve all medication before you leave UCode.
If the participant has a dietary restriction, you will be asked to inform us Please note that in certain states and provinces including, but not limited to, Massachusetts, Connecticut, New York, Wisconsin and Maryland, additional health forms are required by state/province law. No participant can attend UCode camps without complying with these mandated state/provincial forms.
If a participant requires an aide at school then he/she will need to be accompanied by an aide at UCode, and that aide will need to be present for the duration of the session.
You will be responsible for charges for room and board for the aide (if applicable) and according to UCode policy, the aide must be age 18 or older, may not be a family member, and must achieve a favorable result on a criminal background check, as well as interview with the UCode Human Resources Department prior to attending UCode programs. If the above situation pertains to you, you will be asked to contact the UCode office at least twenty (20) business days prior to the start of a camp so that there is sufficient time to organize and run the background check. A background check processing fee will be assessed to the customer for the aide. The stated fee is $25 for programs in states other than New York. For all programs in New York, the processing fee is $90.50. These are direct costs that UCode passes on. Meals are not provided for aides. If you would like your aide to receive meals, that can be arranged by contacting UCode at 888-888-8681.
You acknowledge that upon observation of your participant at the UCode program, if it is determined by the administrator that the program is not a suitable and/or productive environment for your participant, UCode may dismiss the participant and no refund will be issued. UCode will exhaust every opportunity for an excellent relationship with each and every participant, but in some rare cases UCode may not be a compatible environment for every participant. Lost, Stolen or Damaged Property.
You will be responsible for personal or property damage incurred by your son/daughter/ward while at UCode. UCode is not responsible for personal belongings lost or damaged by casualty, theft, laundry, etc. You agree to accept full responsibility, financial or otherwise, for the conduct of your participant—including damage to equipment or facilities. UCode does not owe a duty to protect its participants from theft or damage to property. You will not hold UCode responsible for any lost, stolen, or damaged personal items brought to UCode. If any theft of or damage to your son/daughter/ward’s property should occur, or in association with the program, you understand that UCode will not be held responsible.
Physical and Recreational Activities such as sports, outdoor, and other activities contain inherent risks You are aware that your son/daughter/ward may be participating in activities such as sports, hiking, swimming or other recreational activities, and that such activities contain inherent risks of injuries. You assume all risks and understand that UCode, its owners, agents, partners, facility providers, and employees will not be held liable for damages or injuries associated with recreational activities, including any and all claims based on negligence. You understand that you must report any and all injuries immediately to the program administrator. You give UCode staff members permission to take your son/daughter/ward to places of relevant interest, the swimming pool (where available), guided tours, and facilities within walking distance of UCode, both on and off campus.
You understand that all images, testimonials, photos, video and audio taken at or in connection with UCode are the sole and exclusive property of UCode As a condition of enrollment, you must understand and authorize that photos may be taken of your student. You also understand and agree that said content may be used by UCode in promotional materials, marketing collateral, and online media. These images, testimonials, photos, videos and audio may be shared and used by corporate partners, the media, or other organizations who work with UCode. You understand that UCode, its owners, agents, partners, facility providers, and employees will not be held liable for damages and injuries associated with said publishing, including any and all claims based on negligence. Please note that if UCode is contacted by the press, a participant’s full name may be used in print, radio, TV and other mediums. We may not have the opportunity to contact all families for permission before the press arrives, so we have created a blanket policy. We thank you for understanding. You understand that all projects and work created while at UCode may be used by UCode in promotional materials and other print and online media These projects may be shared and used by corporate partners, the media, or other organizations who work with UCode. You agree that any digital movie created during the UCode course may be submitted to a film festival by UCode and/or any of the participant(s) in the group that created the movie. You understand that UCode, its owners, agents, partners, facility providers, and employees will not be held liable for damages and injuries associated with said publishing, including any and all claims based on negligence.
You understand that movies played at any of the programs run by UCode are rated PG and PG-13 and selected at the sole discretion of UCode You understand that video and computer games used at any of the programs run by UCode are selected at the sole discretion of UCode staff.
You understand that some UCode game development courses require creation or use of an online account during instructional time, or will require an online account to be created for access to games and networked game play Parental/Guardian consent is required and granted to create Valve Steam accounts (for students under the age of 13) to activate takehome software.
Games Rated “T” and “M” – Our Responsibility:
UCode is the industry leader in offering various technology courses, including courses and activities revolving around gaming. In order to offer the most cutting edge experience for participants, UCode has adopted the policy of allowing the use of some select games rated “E” for Everyone, “T” for Teen, and “M” for Mature to be used as part of the curriculum. You understand that while UCode takes its corporate responsibility and UCode family values very seriously, it cannot guarantee that younger participants at UCode will avoid complete contact with the games rated “T” for Teen, or “M” for Mature. UCode will make a concerted effort to minimize exposure to any games not appropriate for these age groups. You understand that UCode defines “Teen Participants” as those attending a course designed for ages 13-18.
Games Rated M – Definition and Release:
Some of the game titles your participant may be exposed to are rated “M” (Mature) by the ESRB (Entertainment Rating Software Board). An ESRB “M” rating means the games have content that may be suitable for persons ages 17 and older. Titles in this category may contain intense violence, blood and gore, sexual content and/or strong language, including, but not limited to extreme and/or realistic depictions of blood, gore, the mutilation of body parts, weapons, and depictions of human injury and death, non-explicit depictions of sexual behavior, and/or explicit and/or frequent use of profanity. You voluntarily assume any and all risks, known or unknown, associated with your participant’s access to “M” rated game content at an UCode program and you hereby agree not to feign ignorance, sue or otherwise complain and irrevocably and unconditionally release, waive and forever discharge UCode, its licencors, suppliers, game developers and publishers, their past, present and future parents, subsidiaries (whether or not wholly-owned), affiliates, divisions, agents, representatives, employees, licensees, licencors, successors and assigns, jointly and individually (hereinafter collectively referred to as “Releases”), and agree to hold the Releases harmless, from any and all manner of liabilities, claims and demands of any kind or nature whatsoever, in law or equity, whether known or unknown, which you (or your assigns, agents and/or representatives) ever had, now have, or in the future may have against the Releases, including, but not limited to claims arising out of or related to your participant’s exposure to an “M” rated game or your decision to participate or have your participant(s) participate in an UCode program that includes in its curriculum an “M” rated game. This release shall be binding on all of your successorsininterest and heirs. You acknowledge and specifically agree to waive the benefits of any statute or other applicable law that provides that a general release does not extend to claims that the releasing party does not know or suspect to exist in his/her favor at the time of executing the release, which if known would have affected his/her willingness to grant the release.
You understand that UCode makes a reasonable effort to send each participant home with a working game or project, or posts the participant’s project to a project website. However, there will be instances when the game or project will not work on an individual’s home system. In these rare cases, UCode does not take responsibility for non-functioning/ non-compatible/ in-complete games or projects. UCode staff will provide each participant with their completed project at the conclusion of each session. It is the responsibility of the parent and participant to test the participant’s project on the UCode computer in the lab before going home at the end of the session. Refunds will not be issued for nonfunctioning/ noncompatible/ noncomplete projects.
If the participant is old enough to drive with a valid state driver license, he/she may bring a vehicle to UCode. It is understood that students are not allowed to transport other students in their vehicles under any circumstances. Additionally, the participant is responsible for arranging permitted parking on campus. Parking tickets will not be reimbursed. If theft or damage should occur to the vehicle while at camp, or in transit to or from UCode, UCode will not be held responsible for any damages, and you hereby release UCode from any such liability.
You understand that UCode reserves the right to cancel a session If a session is cancelled, you understand that you may enroll your son/daughter/ward in another session. If one is not available in the local vicinity for the same dates, a refund will be issued for all monies paid to UCode for the cancelled session. You understand that if UCode is forced to close a session based on a recommendation by the local Health Services Department (in the case of pandemic flu etc.) or due to other acts of nature, no refunds will be issued. The tuition paid for the cancelled session can be applied to a voucher that can be used during that same season (as space permits) or will be carried over to the next season.
ON BEHALF OF YOUR SON/DAUGHTER/WARD, THE PARENT/GUARDIAN HEREBY RELEASES UCODE, ITS OWNERS, AGENTS, PARTNERS, FACILITY PROVIDERS AND EMPLOYEES FROM LIABILITY (INCLUDING CLAIMS BASED UPON NEGLIGENCE) FOR DAMAGE OR INJURY TO YOUR SON/DAUGHTER/WARD OR DAMAGE OF ANY PERSONAL PROPERTY, ACCEPTING YOURSELF THE FULL RESPONSIBILITY FOR ANY AND ALL SUCH DAMAGE OR INJURY WHICH MAY RESULT DIRECTLY OR INDIRECTLY FROM ANY NEGLIGENT ACTS OR ACTIVITIES ASSOCIATED WITH UCODE HOWEVER, YOU UNDERSTAND THAT YOU ARE NOT RELEASING UCODE, ITS OWNERS, AGENTS, PARTNERS, FACILITY PROVIDERS, AND EMPLOYEES FROM GROSS NEGLIGENCE, RECKLESS CONDUCT OR INTENTIONALLY TORTIOUS CONDUCT. TO THE EXTENT THIS RELEASE CONFLICTS WITH STATE/PROVINCIAL LAW GOVERNING RELEASES, THIS RELEASE IS TO BE GIVEN THE FULLEST FORCE AND EFFECT PERMITTED UNDER STATE/PROVINCIAL LAW. SHOULD ANY PART OF THIS CONTRACT BE FOUND INVALID OR NOT ENFORCEABLE BY A COURT OF LAW, THEN THE REMAINING PORTIONSHALL CONTINUE TO BE VALID AND IN FORCE. YOU UNDERSTAND THAT THERE IS RISK OF INJURY TO THE NAMED PARTICIPANT AS A RESULT OF ACTIVITIES, AND KNOWINGLY AND VOLUNTARILY ASSUME ALL RISK OF SUCH INJURY. BY ENTERING “MY ACCOUNT”, IT CERTIFIES THAT YOU, THE PARENT/GUARDIAN, AGREE TO THE TERMS STATED WITHIN, AND WILL TAKE THE TIME TO ENSURE THAT ALL INFORMATION IN THE REQUIRED FORM WILL BE UPTODATE AND ACCURATE TO THE BEST OF YOUR KNOWLEDGE, PRIOR TO ATTENDING THE UCODE PROGRAM. THIS AGREEMENT CONTAINS A BINDING ARBITRATION PROVISION WHICH MAY BE ENFORCED BY BOTH PARTIES.
ARBITRATION IN LIEU OF LITIGATION:
You agree that any dispute arising out of or relating to this Agreement, your participant’s participation at UCODE, or otherwise arising between the parties, including, without limitation, any participants statutorily created or protected rights, as permitted by applicable state/provincial or federal laws, shall be settled by arbitration in the state/province and county in which the camp is held, in accordance with the Commercial Rules of the American Arbitration Association, and judgment upon the award rendered by the arbitrator(s) may be entered in any court of competent jurisdiction. The prevailing party in the arbitration shall be entitled to recover expenses including costs and reasonable attorney’s fees associated therewith. Should any part of this contract be found invalid or not enforceable by a court of law, then the remaining portion shall continue to be valid and in force. You hereby acknowledge that you understand the terms of the ARBITRATION AGREEMENT, that you understand it, and agree to comply with all of its terms and provisions.
UCODE PARTICIPANT CODE OF CONDUCT
UCode has the right to dismiss any individuals if their actions or attitudes are deemed detrimental, as set forth below in the UCode Code of Conduct, to the general atmosphere of the camp and that there shall be no refunds issued for such dismissal. You agree that you have read through, understand, and agree to the UCode Code of Conduct. You further agree that you will review the UCode Code of Conduct with your participant(s) that is/are participating in a program run by UCode. As the parent/guardian of a participant attending an UCode program, you understand that your participant must act in a way that is in keeping with the UCode Code of Conduct. You also understand that your participant can be dismissed from camp if his/her actions or attitudes seem to be harmful to the atmosphere or to other participants at the camp.
You understand that your participant can be dismissed, without a refund, from camp for the following reasons:
Viewing pornography or any inappropriate material on the Internet;
Inappropriate language (swearing, using bad words, racial slurs);
Physical violence or threats of physical violence against other participants or UCode;
Damage to facilities or UCode equipment, Stealing property of others; Inappropriate use of - equipment;
Sexual Harassment of other participants or UCode staff;
If possession of illegal substances or weapons is suspected, participant(s) will be subject to search and seizure. If possession of illegal substances or weapons is found, participants(s) will be dismissed from camp immediately. Participant (and therefore parent/guardian) is responsible for any personal items brought to and loaned at camp. Participant promises to respect all UCode staff members and participants while treating the facilities and equipment with great care. Bringing electronic devices to camp, including Smartphone, Laptop, Digital Camera, Handheld Console, etc.
We do NOT require students to bring any devices to UCode. However, in some courses, the participant may want to learn photography on their own personal DSLR, or may want to upload an iPhone app to their iPhone, for example. Additionally, we understand that parents may want to communicate with their students via cell phone. Should the participant bring a personal device to the program, please note:
- UCode is NOT responsible for lost, damaged or stolen equipment—student and/or parent/guardian assume all risk.
- Personal devices may NOT be used during instructional times—unless they are approved by the instructor.
- We recommend that personal devices be locked in a backpack. Cell phones/Smart phones can be kept on hand but must be in silent mode during instructional times.
- Accessing the internet via a local WiFi hotspot on a school campus is the sole responsibility of the participant. Participant and parent/guardian must comply with all school terms & conditions, and assume all financial risk. UCode does not facilitate internet access for nonUCode devices.
- Viewing inappropriate content (including sexual content, inappropriate violence, racism, bullying, etc.) online may result in immediate dismissal from UCode, without a refund.
- Any attempts at computer “hacking” will result in immediate dismissal from UCode, without a refund. Local authorities will be contacted when warranted.
- In most cases, students will NOT be permitted to use their own personal STEAM accounts.
Students have access to tons of technology while at UCode. Feel free to leave personal electronic devices at home. Certain filtering software is placed on UCode computers, and this may not be the case with a personal device. Additionally, studies from the American Camp Association have shown that students who leave their devices at home gain a bigger sense of independence. Plus, there is always email. Parent/Guardian and participant understand that UCode reserves the right to dismiss participant from the session without any prior warning for violating any of the terms of the Participant Code of Conduct. Y ou understand that in general, UCode views social networking sites (e.g. YouTube, Facebook, Twitter, etc.), personal websites, and blogs positively and respects the rights of our participants to use them as a medium for selfexpression. UCode does, however, also recognize the potential dangers associated with the abuse of social networking sites, and has set forth this policy. You further understand that for the safety of our participants and to protect the privacy of our summer staff, UCode requires that participants observe the following policies:
Any projects or websites created by participants and hosted on UCode servers may not contain links to websites containing personal information or inappropriate material.
UCode does not allow the use of its company logo or those of their corporate partners or community partners on any personal website, social networking group, or blog without written permission by UCode or its corporate or community partners.
Participants should also be aware that under no circumstances is staff allowed to give personal contact information for social networking sites, personal websites, blogs, or instant messenger programs. This must be arranged by the participant’s parent/guardian through the Human Resources Department at UCode.
For the safety of our students and to protect the privacy of our staff, UCode has implemented a policy to govern interactions outside of UCode. Staff may communicate publicly via the UCode Alumni Facebook Group. However, staff is not permitted to communicate privately with, give out personal contact info to, or become social media friends with participants under the age of 18. The participant’s parent/guardian must first contact UCode’s Human Resources Department to grant permission for the participant to contact the staff member, and the Human Resources Department will then contact the staff member on the participant’s behalf. Should you have any questions regarding this policy, please email [email protected]
Participants may not give their personal contact information to a staff member. To correspond with instructors after a session has ended, the participant’s parent must contact the Human Resources Department to grant permission for the participant to contact the staff member. The Human Resources Department will then contact the staff member on behalf of the participant.
Facebook Alumni Group
We review every request to join the UCode Alumni Group before approving a new member. Only current and former participants or staff members are currently being accepted into the UCode Alumni Group. We feel this will provide the most open environment to share ideas and stories from UCode. If we cannot find you in our system as a former or current participant or staff member, we will send you a private message (PM) to confirm who you are. If you have not been “approved” and we have not sent a PM, it is likely because you do not have messaging turned on so we do not have a way to reach you privately. Please send a private Facebook message to us, or send an email to [email protected], and we will review, approve, and add you (or, we will send you a nicely worded response to let you know that you are currently not eligible to become an UCode Alumni Group member because you are not a current or former participant or staff member). If you have any questions, please feel free to post a private message to us on Facebook, or send an email [email protected] UCode makes every reasonable effort to prevent participants from being exposed to inappropriate web content As a safeguard, UCode installs internet filtering software on UCode computers. No software is 100% perfect, and some inappropriate content may inadvertently be accessed. UCode takes reasonable precautions to guard against inappropriate material from being viewed. If inappropriate content is viewed, the instructor will follow standard protocol. Please understand that participants found in violation of our “common sense” internet policy may be removed from camp without receiving a refund.
NON-TRADITIONAL, BLENDED EDUCATIONAL ENVIRONMENT
UCode believes in a nontraditional, blended learning environment. Typically, UCode teaches different courses simultaneously within the same lab environment. Labs may be noisy, crazy, and high-energy.
Age ranges may vary. We remind all participants that during camps, this is a camp environment, and we typically blend traditional camp activities with our technology courses, which include both inperson and online instruction.
HOW TO CANCEL Membership
Membership cancellations can be submitted anytime and take effect for the immediately following billing cycle. Camp cancellations can be submitted in writing to the UCode office no later than 3 weeks before the start of the confirmed camp week/session. (The nonrefundable deposit amount for UCode Camps is $200 per session, per participant. There are no refunds for UCode memberships).
All Cancellations must submitted using UCode’s cancellation form. The form must be filled out by the account holder in order to take effect. Cancellations can be made in one of two ways:
- Our online cancellation form at membership.ucode.com/cancel”.
- Fax completed form to: Fax to 18668856238, Attention: Cancellations. Any questions or concerns about the billing processes can be directed to our UCode billing department. You may reach our billing department by calling 888-888-8681 ext 702 or by emailing [email protected]
HOW TO PAUSE MEMBERSHIP
Membership pauses can be submitted anytime and take effect immediately. A student may not attend UCode for coding lessons while membership is on pause, the student may resume attendance when the pause has ended and billing has resumed. Pauses can be submitted for up to 2 months at a time. Up to 100 days can be paused during each year from the start of a membership. Membership, and its associated billing, automatically resumes after a pause ends. Membership can be requested to resume early, making the pause end early, however, the original length of the pause counts towards the 100 days maximum per year.
Pauses can be made by filling out our online pause request form:
- Our online pause form at membership.ucode.com/pause”.
- Fax completed form to: Fax to 18668856238, Attention: Cancellations.
CANCELLATION AND PAYMENT POLICY
All financial transactions are made and quoted in U.S. Dollars. We have a strict refund policy due to the high costs of hardware, software, facilities and staff resources. To reserve space at a UCode camp, a nonrefundable, nontransferable deposit of $200 is required per session, per participant. The deposit will be applied toward the customer’s total balance. For UCode memberships, the entire tuition is nonrefundable.
If a deposit is paid by credit card and additional payment instructions are not received three weeks prior to the scheduled camp start date, you authorize UCode to charge the balance due as well as any late fees to the credit card on record. A $25 returned check fee will be assessed for any checks returned. Payment not received within 2 weeks (14 days) of a start confirmed camp week/session is subject to cancellation without a refund. UCode reserves the right to send any unpaid balances over 90 days to a collection agency. We do not want to send anyone to a collection agency, so let’s work together. If authorized to do so at the point of registration, UCode will automatically bill your credit card on record in order to keep your account current and avoid late charges.
If any upgrades are made at a camp (i.e. adding lunch, adding the overnight option, switching courses, or adding weekends stays) you authorize UCode to bill the credit card on file, or make alternate arrangements for payment.
No refunds will be given at the UCode center in the event that a session is canceled. In the rare circumstance that a cancellation of a session does occur, students will be taken to an alternate venue or will be given additional instructional time.
No fee or penalty will be assessed for making changes to a camp location, date or course 3 weeks prior to the start of the scheduled session. If there are 3 weeks (21 days) or less until the start of the scheduled session, a $35 change fee applies.
REFUND / CANCELLATION POLICY
No refunds will be issued for early withdrawal or dismissal due to absences (for any reason) including sickness, behavioral dismissals, power failures, weather, and unforeseeable events not within the control of UCode or other acts of nature. If participants leave a camp early for any reason, the tuition is not prorated and no refund will be issued, including partial refunds. Balance payments, less the nonrefundable deposit, are refundable until 3 weeks prior to the start of the confirmed camp week/session. No refund will be issued for cancellations or withdrawals within 3 weeks of the start of confirmed camp week/session. If UCode must cancel a session and cannot find a suitable alternative at an adjacent location, a full refund will be made to the client.
SPECIAL PROMOTIONS & DISCOUNTS PROMOTIONAL SPECIALS
UCode runs promotional specials from time to time. For “specials”, the client will receive the published discount amount with use of the corresponding promotional code, limit one discount per participant. The session balance must be paid in full at the time of registration to receive the published discount amount. All applicable cancellation/refund policies apply. All promotional codes and referral codes must be submitted at the time of registration. UCode does not honor retroactive adjustments. The total discounts received cannot exceed the total cost of the products purchased. All promotional specials are not valid for UCode 365.
SIBLING & MULTI-MONTH DISCOUNTS
When registering for siblings, pay the standard tuition for the first participant and receive 10% off the second participant and 50% off each additional sibling. When registering for 12 months at UCode, receive 10% off tuition. The total discounts received cannot exceed the total cost of the products purchased. Sibling & MultiMonth discounts are not valid for UCode Camps and Workshops.
PROMOTIONAL CODE DISCOUNTS
Utilize a valid Promotional Code and receive a discount (limit one per participant). UCode will apply the discount promotional code with the greatest amount to each account. Note that some Promotional Codes require that the session balance be paid in full at the time of registration to receive the promotional discount. All promotional codes and referral codes must be submitted at the time of registration. The total discounts received cannot exceed the total cost of the products purchased.
There is no limit to the number of people a client can refer.
Earn 75 UCode points for each new participant you refer who registers for UCode Membership.
The referred participant must be a new participant and cannot have previously attended UCode.
The new participant MUST enter their Referral Code at the time of registration. Codes will not be accepted after the participant is already registered.
You can refer as many eligible participants as you like, quickly and easily through your account.
Referral codes can only be used once per participant. Please note that UCode will credit the referral based off of the referral code that the new client enters at the time of registration.
The referral program does not apply to siblings (since they are eligible for the Sibling & MultiMonth Discount).
Participants may not refer each other to both qualify for the referral program.
UCode reserves the right to update or modify these terms and conditions on the website at any time.
In keeping with the Children’s Online Privacy Protection Act (COPPA) – the law that protects Children’s online privacy – and the guidelines of the Children’s Advertising Review Unit of the Council of Better Business Bureaus, UCode limits the collection of personal information from kids. UCode.com is a website directed to parents and guardians of our participants. We do not knowingly collect information from children under the age of 13. We screen users who wish to provide personal information in order to prevent users under the age of thirteen from providing such information. If we become aware that we have inadvertently received personallyidentifiable information from a user under the age of thirteen, we will delete such information from our records. We do NOT condition a child’s participation in online activities to provide personallyidentifiable information or provide children with the opportunity to post or otherwise transmit any identifiable personal contact information without parental consent.
WE DO NOT SHARE YOUR INFORMATION WITH THIRD PARTIES BUT FOR THE EXCEPTIONS STATED BELOW
UCode does not share email addresses or any other personal information with third parties interested in contacting you or collecting information about you. Furthermore, we DO NOT sell, rent, give or trade personal information we collect from online, phone or paper registrations and/or catalog requests. When warranted, we will share limited information with schools for events such as rooming assignments, meal assignments and transcripts.
HOW INFORMATION IS STORED
We store your personal information in secure operating environments that are not available to the public. Your personal information is accessible only by you and select company employees. These employees are bound by duties of confidentiality and have access to select databases, which are further protected by UCode and password requirements. In addition to internal transaction databases, your personal information is stored in a UCode User Account. You may view or update information related to your UCode User Account by accessing the settings section of the website. Your user information is protected from unauthorized use by a username and password. It is your responsibility to protect the confidentiality of the username and password. UCode will not be responsible for any lost, stolen or disclosed username and password information.
HOW INFORMATION IS USED
We make the UCode User functionality available to you in order to expedite your transactions on our site and to provide you with better service. In order for you to complete a registration or conduct other transactions on our site, we will require the creation of an UCode User account, which requires that you submit certain personal information to UCode. Additionally, we may share pertinent personal information with our relevant employees for the limited purpose of enabling them to fulfill your requests (e.g. administrators, instructors and school liaisons). Further, we may contact you regarding the status of your transactions on our site or to inform you of maintenance to your accounts (UCode User) or website updates.
OTHER INFORMATION WE GATHER
When you request a catalog or register for a UCode program, we ask for certain basic information to service you: name, shipping and billing addresses, email address, phone number and payment information.
Your email address is required information when submitting payment via our online registration system or requesting a catalog. We are required by the major credit card companies to ask for this information in order to better protect your online transactions. If you request our customized email news and provide your email address, UCode will send our latest news directly to you. If you no longer wish to receive these messages, you can unsubscribe by using the instructions provided at the end of the messages.
YOUR CREDIT CARD INFORMATION AND TRANSACTIONS ARE SECURE
For your convenience, you may have us bill you or you can pay for your orders by credit card or check. If you choose to pay by credit card, we will keep your credit card information on file, but we do not display that information at the online registration site. We use stateoftheart Secure Socket Layer (SSL) encryption technology to safeguard and protect your personal information and transactions over the internet. Your information, including your credit card information, is encrypted and cannot be read as it travels over the Internet.
At UCode, we require criminal background checks for staff who will be onsite for any duration of time. We take the safety and security of our participants very seriously and require criminal background checks for anyone authorized by UCode to be in contact with the participant for the duration of the session.
LINKS TO OTHER SITES
CARPOOL TERMS & CONDITIONS
UCode cannot and does not ensure the lawful behavior of the people exchanging information through this carpool application. You take full responsibility for ensuring your personal safety when interacting with other people whom you meet through this carpool application. UCode will not be a party to mediations and/or any negotiations of disputes involving travel partners. UCode cannot and will not play any role in managing payments between the travel partners.
UCode is not liable to any consequence arising out of any decisions made by anyone using this carpool application. Contacting other users and making postings are permitted only for personal use for the purpose of arranging a ride. You agree to communicate with other users in a civil, polite manner. No abusive language will be tolerated. UCode reserves the right to remove the information for any user who does not comply with the UCode spirit, as judged by its employees, without any liability whatsoever to UCode.
You have the choice at any time to add or remove your contact information from our Carpool list. UCode is not responsible for unwanted communication after the request is made to participate in the UCode Carpool list.
UCode is not responsible for any late or missed rides to or from camp. If camp is missed due to missed or late rides, the tuition will not be prorated, refunded or transferred to another camp week or season.
You hereby acknowledge that UCode is providing this carpool application as a service to clients so that they can exchange contact information and set up rides to and from camp. UCode is not acting as an agent in the exchange of this information.
SOCIAL NETWORKING DISCLAIMER
UCode provides several opportunities for social networking for both participants and staff on sites such as Facebook, Twitter, Flickr, and YouTube. These sites are not affiliated with UCode and offer their own individual social networking services. Please read the following terms and conditions carefully, as well as the Terms and Conditions of the sites in which UCode has created a forum (“Group”). These Terms and Conditions are a legal agreement between you and UCode and apply to you whether you are a visitor to these sites or any site with an official UCode affiliation.
UCode is a member of several preexisting sites (as mentioned above). There are, however, portions of www.ucode.com that include areas where participants can post submissions (e.g. “The Basement”). Any of the above mentioned “Sites” (or other similar sites) has their own distinct rules and regulations. UCode reserves the right to take action to remove any content deemed inappropriate by the sites or by UCode standards. UCode will not be held liable for any loss of content or disagreements that may arise between the individual social networking site and the user.
You understand that by registering for an UCode program, your participant(s) may access and upload content to Social Networking sites. In order to access certain features of the social networking sites or to pages on ucode.com, and to post Member Submissions, the majority of these sites require that the user open an account with them. Please note that these sites have their own individual terms and conditions that must be followed. Age requirements are outlined within each Site’s Terms and Conditions. You hereby authorize your participant to access social networking sites while at camp and create an account if they choose to do so and if they meet the requirements listed by each site to create an account.
INTERACTION WITH OTHER USERS:
UCode is merely providing a medium in which to socialize online with fellow participants. Users are solely responsible for interactions (including any disputes) with other Members and any volunteers that may advise and assist participants with projects and activities via your use of the Site and Services.
You understand that UCode does not in any way screen Members or review or police: (i) statements made by Members in their Member Submissions or the Member Submissions in general; or (ii) statements made by Users or any information a User may provide via the Site or Services.
You understand that your participant(s) are solely responsible for, and will exercise caution, discretion, common sense and judgment in, using the various Sites and Services and disclosing personal information to other Members or Users. On behalf of your participant(s), you agree that they will take reasonable precautions in all interactions with other Members, particularly if they decide to meet a Member offline or in person.
Your participant’s use of the social networking sites with which UCode is affiliated, their services, Content and Member Submissions is at your sole risk and discretion and UCode hereby disclaims any and all liability to you or any third party relating thereto. On behalf of your participant(s), you agree that they will not harass, threaten, intimidate, bully, stalk, or invade the privacy of any individual in connection with your use of the social networking sites with which UCode is affiliated and their services, whether or not an individual is an UCode Member; and you further agree not to advocate such activities or to encourage others to engage in any such activities.
On behalf of your participant(s), you agree they will not give their social networking information to an UCode staff member.
You and your participants should also be aware that under no circumstances are UCode employees allowed to give personal contact information for social networking sites. This must be arranged by the participant’s parent/guardian through the Human Resources Department.
COPYRIGHT & INTELLECTUAL PROPERTY POLICY–NO UNAUTHORIZED USE
You agree that you and your participant will not use the social networking sites to offer, display, distribute, transmit, route, provide connections to or store any material that infringes copyrighted works, trademarks or service marks or otherwise violates or promotes the violation of the intellectual property rights of any third party. UCode has adopted and implemented a policy that provides for the termination in appropriate circumstances of the accounts of users who repeatedly infringe or are believed to be or are charged with repeatedly infringing the intellectual property or proprietary rights of others.
BY USING THE SOCIAL NETWORKING SITES OR SUBMITTING A MEMBER SUBMISSION YOU AGREE THAT UCODE IS NOT RESPONSIBLE, AND WILL IN NO EVENT BE HELD LIABLE, FOR ANY: (A) LOST, ILLEGIBLE, MISDIRECTED, DAMAGED OR INCOMPLETE MEMBER SUBMISSIONS; (B) COMPUTER OR NETWORK MALFUNCTION OR ERROR; (C) COMMUNICATION DISRUPTION OR OTHER DISRUPTIONS RELATED TO INTERNET TRAFFIC, A VIRUS, BUG, OR WORM OR NONAUTHORIZED INTERVENTION; OR (D) DAMAGE CAUSED BY A COMPUTER VIRUS OR OTHERWISE FROM YOUR ACCESS TO THE SITE OR SERVICES. THE SITE, SERVICES, UCODE, CONTENT AND MEMBER SUBMISSIONS ARE PROVIDED “AS IS” WITH NO WARRANTY OF ANY KIND. UCODE, AND ITS SUPPLIERS EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, REGARDING THE SITE, SERVICES, UCODE, CONTENT AND MEMBER SUBMISSIONS, WHETHER THE PROVISION OF SERVICES OR YOUR SUBMISSION OF A MEMBER SUBMISSION WILL PRODUCE ANY LEVEL OF PROFIT OR BUSINESS FOR YOU OR LEAD TO ECONOMIC BENEFIT, INCLUDING ANY IMPLIED WARRANTY OF QUALITY, AVAILABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT.
IN ADDITION, UCODE MAKES NO REPRESENTATION OR WARRANTY THAT THE SITE OR SERVICES WILL BE ERROR FREE OR THAT ANY ERRORS WILL BE CORRECTED. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. ACCORDINGLY, SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
AGE POLICY NOTICE
UCode offers programs designed for participants ages 5-18, including but not limited to UCode memberships and UCode camps. Participants who are age 18 may interact with participants ages 5-18 throughout the duration of each program session and hereby agree to abide by all of UCode policies. You understand that by registering for an UCode program that accepts 18 year old participants, that your participant may interact and/or room with a participant that is 18 years old. UCode reserves the right to not allow an 18 year old participant to attend one of our programs if they do not complete or pass a criminal and sexual offender background check prior to attending our program. A background check processing fee will be assessed to the customer. The stated fee is $35. These are direct costs that UCode passes on.
UCode reserves the right to update or modify these terms and conditions on the website at any time. UCode is not a university sponsored event. Activities, guest speakers and tech tours will change session to session and may not apply to all locations. We reserve the right to cancel a session if participation numbers are not adequate: In the case a suitable UCode replacement week is not found, a full refund will be issued. On rare occasions, the software and hardware we use at camp may change without notice, and we will strive to find suitable software and hardware alternatives.
CHANGES TO SERVICES
UCode may change these provisions at any time. For example, we may add, delete or amend terms of functions.
If you have any questions or comments about the content, terms, and policies contained within, please send an email to [email protected]
These Terms & Conditions were last updated on June 8, 2015.